Published by Fabian on 03 Apr 2008 at 04:25 pm
Bye Bye iPhone, Welcome iPhone
T-Mobile announced today that there will be a special offer starting on Monday, where I would save 200 Euros for my phone. Too sad that I bought it already. Well I tried calling T-Mobile and negotiating about getting this back without any hassle. And yes! its not possible
To bad, because here in Germany you can send back goods you ordered via phone or internet within 14 days.
So I will send back my phone on Monday and order a new one on Monday. Because terminating my account, charging 1/4 of monthly fee, inspecting my sent back phone, repackaging it and sending me a new via Express is cheaper for T-Mobile than just adding 200 Euro to my account.
Well if you (T-Mobile) want it like that you can have it. I can live two days without my iPhone.
Update
Urks, I was pointed to a tiny detail: Upon activation I confirmed that I waive my right to return the iPhone. Of course if I would want to go into a lawsuit I could argue that I was unable to test the device (testing is the main reason for those magical 14 days, you have to have time to test it similar to what you do when you can hold it in your hand) without activating it.
Somehow I am reluctant and consider taking the offer of 100€ onto the account T-Mobile is giving at the moment.
Marc Logemann on 03 Apr 2008 at 8:03 pm #
i dont think thats possible because the 14 days send-back goods law is for “goods” only. You subscribed to a contract where a phone was bundled and IMO you cant cancel contracts but thats only my oppinion. Unfortunately i dont know anyone from the legal team here at t-mobile so i cant help you there. At least i would have some doubts if this is possible at all.
Fabian on 03 Apr 2008 at 8:13 pm #
It is possible, I got the advice to do that from 3 t-mobile customer care people. But I heard rumors that they might be willing to reimburse the 200 euros direct, lets see